2019 KACRAO Annual Conference

September 25-27

hosted by Wichita State University

Drury Plaza Hotel Broadview
Wichita, KS 


KACRAO Conference Registration 

Pre-Conference My Pleasure! Customer Service Workshop Registration ONLY

Full Conference Program

My Pleasure!  Customer Service Workshop
Wednesday, September 25, 2019 
Staff Pre-Conference Workshop Fee $40.00

Student Pre-Conference Workshop Fee $25.00
9:00 to 11:00am
Featuring national Chick-Fil-A trainer Krisi Medina & more!
Wichita State University
Marcus Welcome Center
1845 Fairmount St.
Wichita KS 67260-0124
Additional My Pleasure! Customer Service Workshop Information and Details

KACRAO Annual Conference Registration $150.00

Late Registration Fee of $40 for registration after August 23rd!

Wednesday, September 25, 2019
1:00 to 2:30 p.m. -Opening Session
Guest Speaker- Dr. Marche Fleming-Randle

Break-Out Sessions 2:45-5:00 p.m.

*Evening Activities/Dinner on your own, but we have planned some optional events for you to participate in and connect with other members!

5:00-7:00pm – KACRAO Networking Session -  Open to all!  We would especially love to mingle with our first time attendees and KACRAO vendors. Cash bar at the River View Room

6:00pm-?? Explore downtown Wichita on the Q Line! Hop on our free trolley service right outside the hotel to see the sites. Pick-up a guide to learn about specific points of interest along the route. If you’re feeling competitive, participate in the GooseChase scavenger hunt! Join a team and take on the challenges around downtown.

Thursday, September 26, 2019

Break-Out Sessions 8:30-11:30 a.m.

11:30 a.m. to 1:00 p.m.- Lunch, Awards, and Business Meeting

Break-Out Sessions 1:30-4:45 p.m.

Past-President’s Reception- 5:00-6:30 p.m.
Wichita Regional Chamber of Commerce – Westar Boardroom
350 West Douglas Ave
Wichita, KS 67202

Discover the Unique Dinner & Entertainment Program 6:00-10:00pm

Come experience some of the unique urban flavors you can only find in Wichita!  Commerce St is a small warehouse district that has evolved into a bustling district full of art galleries, creative businesses, and more.  Dinner will be provided by some of the hottest and trendiest food trucks you can find in Wichita.   The Wichita State University Steel Drum band will kick off the entertainment followed by Wichita’s own urban legend DJ Carbon.    The conference Silent Auction bidding will conclude at the end of the entertainment event.

The Hudson
508 S Commerce
Wichita KS 67202

*Party Bus Express will be running a loop from 5:30-10:30pm between the Drury Plaza Hotel Broadview and the Hudson to provide you with a stress free, no parking, no driving worries free experience.

Friday, September 27, 2019

Break-Out Sessions 8:30-10:15 a.m.

10:30 a.m. to 12:30 p.m.-Closing Session
Guest Speaker- Steve Dickie- WSU Men's Basketball

Hotel Accommodations

Drury Plaza Hotel Broadview
400 West Douglas Ave
Wichita, KS 67202

Hotel Accommodations with the KACRAO Conference group rate of $119/per night can be made directly through the hotel online by using this direct link: https://www.druryhotels.com/bookandstay/newreservation/?groupno=2317067 or by calling 1-800-325-0720.  Please refer to the group number 2317067. 

In addition to the great rate, generous amenities will brighten your day:

  •  Free Hot Breakfast - Start every day with make-your-own Belgian waffles, scrambled eggs, sausage, fresh fruit, oatmeal, biscuits and gravy, KELSO+BROS® coffee and more.  Free hot breakfast is served daily from 6–9:30 a.m. on weekdays and 7–10 a.m. on weekends.
  • Free 5:30 Kickback®* - Join us from 5:30–7 p.m. every evening to enjoy free hot food and cold beverages at our 5:30 Kickback®.  We feature a rotating menu of hot food, beer, wine, mixed drinks and soft drinks.
  • Free Wi-Fi Throughout the Hotel - Get the score, check your social networks or email family members from anywhere in the hotel – for free!
  • Free Soft Drinks and Popcorn - Freshly popped popcorn and a refreshing beverage make a great snack!  Stop by the lobby for free soft drinks and popcorn every evening.
  • On-Site Facilities - Take advantage of the business center, fitness center or pool while you’re away from home.  Print your boarding pass, finish a presentation or check e-mail in our business centers.

For KACRAO Room Block & Pricing Reservations MUST be made on or BEFORE  Friday, August 23, 2019.

Service Project- Wichita Children’s Home

We will be hosting a silent auction throughout the conference that will end at Thursday evening's entertainment event at 10:00pm.  All proceeds will benefit the Wichita Children's Home.

The Wichita Children’s Home is a non-profit organization that offers the only emergency, temporary, and residential care for children in our community.  They are open 24/7 and rely on community support to continue to meet the needs of and ensure the safety of children in need from helpless infants to hardened teenagers.  Learn more about their services.  (https://wch.org/services)

Corporate Partner Details

8’x2.5’ tables have been reserved for our Corporate Partner Attendees.  Corporate partners will be located in the main hall area.  Electrical outlets will be available to utilize, but please bring any necessary chargers, extension cords, etc.

To ship items ahead of time, please send clearly labeled packages to reference the conference and send them to:

Drury Plaza Hotel Broadview
400 West Douglas Ave
Wichita, KS 67202


Mark Your Calendar
2020 (106th) AACRAO Annual Meeting
April 5-8, 2020
Ernest N. Morial Convention Center
New Orleans, LA
2020 KACRAO Annual Conference

September 23-25, 2020
hosted by Johnson County Community College

2021 KACRAO Annual Conference
September 22-24, 2021
hosted by Colby Community College


Past Annual Conference Hosts & Presidents